Privacy Policy

To provide a complete and compliant experience, we need to process various types of information.

Identification and Contact Data

During registration, we collect personal details such as name, surname, date of birth (to verify the strict minimum age requirement of 18 years), residential address, and email address.

Usage and Device Data

We automatically detect information related to the hardware and software used to access the platform, including IP address, browser type, operating system, and access logs, to ensure system security and integrity.

Transaction Data

We record financial transactions, including deposits, withdrawals, and activity history, necessary for payment processing and fraud prevention.

Data processing is based on several legal grounds: contract execution (to enable service use), compliance with legal obligations (like anti-money laundering regulations), our legitimate interest (to improve technological infrastructure), and, where required, explicit user consent.

The information collected is used to administer the user account, process secure transactions, provide technical support, prevent abuse, and, if authorized, send communications about new features or initiatives.

We retain personal information only for as long as strictly necessary to fulfill the purposes for which it was collected, or to comply with specific legal and tax obligations. After this period, data is irreversibly deleted or anonymized.

We do not sell user data. Information may only be shared with carefully selected service providers (such as payment processors or hosting services) acting on our behalf and bound by strict confidentiality agreements.

Should data transfers outside the European Economic Area be necessary, we ensure these operations are protected by adequate contractual clauses or other safeguards recognized by current regulations.

We adopt technical and organizational measures proportionate to the risks to protect data from unauthorized access, loss, or alteration. Although we make every reasonable effort to ensure security, no internet transmission system can be considered entirely impenetrable.

Users can exercise the right to access their data, request its rectification, deletion, or restriction of processing. Where applicable, the right to data portability and the option to object to specific processing activities are also guaranteed.

This policy may be subject to periodic revisions. For any questions or to exercise your rights, you can contact our Data Protection Officer by sending a communication to [email protected] or by writing to us at: Via della Conciliazione 10, 00193 Roma, Italy.