Responsible Gaming Policy

Access to our services is strictly and irrevocably reserved for individuals aged 18 years or older. We conduct rigorous checks to verify the identity of registered users and prevent access by minors.

We encourage everyone to consider the platform solely as a pastime. It is crucial not to view the proposed activities as a source of income or a means to solve financial problems. Playing should always be a conscious choice compatible with one's financial means.

To help maintain control, we offer various options that can be configured directly from your personal area.

Deposit and Loss Limits

Users can set daily, weekly, or monthly maximum limits on the amount they can deposit or lose. Once the threshold is reached, the system will automatically block further transactions until the specified period expires.

Session Limits and Timeouts

You can activate time alerts to monitor session duration. Additionally, there is a "time-out" function that allows you to suspend account access for short periods (e.g., 24 hours or a week) to take a break.

Self-Exclusion and Account Closure

For those who feel the need for a longer detachment, the self-exclusion tool is available, which blocks access for extended periods (months or years). During this time, no promotional communications will be sent, and the account cannot be reactivated early. Alternatively, you can always request permanent profile closure.

We urge you to pay attention to changes in your behavior, such as dedicating more and more time and money to the platform, neglecting family or work responsibilities, or compulsively trying to recover lost sums. Promptly recognizing these signs is the first step to preventing distress.

If you suspect you have lost control, it is essential to seek help. Numerous independent organizations and professionals specialize in supporting those facing difficulties with compulsive entertainment. We strongly recommend seeking qualified experts for confidential and free assistance.

If the computer or mobile device is shared with minors, we recommend installing parental filtering software. It is also essential not to save passwords and not to leave open sessions unattended.

We strive to raise internal staff awareness to recognize potentially problematic interactions and to monitor the effectiveness of our technological tools, with the aim of constantly improving the prevention infrastructure.